AI operations systems for NZ + Australia

AI systems that close the loop.

Luup builds AI agents and workflow automations that connect your leads, admin, follow-up, reporting and customer support into one smarter operating layer.

Built around the tools you already run: CRM, inbox, calendar, accounting.
Live loop - ops feed
Running09:42
New enquiry receivedtrigger

Web form, email, call or DM captured in one queue.

captured
Lead qualified by AIagent

Fit, urgency and missing context checked against your rules.

scoring
CRM record updatedauto

Source, notes and next steps written back automatically.

synced
Follow-up draftedhuman

A reply is ready for approval before it leaves the business.

review
Task assigned to salesauto

The owner gets the brief, context and due date.

queued
Daily summary readyreport

What moved, what stalled and what needs a decision.

done
Summary feeds tomorrow's loop
The problem

Your business is leaking time in the gaps.

Most businesses do not lose time in one obvious place. They lose it between systems, people and follow-ups. Enquiries wait in inboxes. CRM records go stale. Admin gets copied from one tool to another. Reports arrive late. Customers chase answers your team has already answered before.

GAP 01Enquiries wait in inboxestime leaks here
GAP 02CRM records go staletime leaks here
GAP 03Admin copied between toolstime leaks here
GAP 04Reports arrive latetime leaks here
GAP 05Customers re-ask answered questionstime leaks here
What we build

A practical AI layer across your business operations.

Luup maps the repetitive work in your business, then builds AI agents and automations that move information, trigger actions, draft responses and keep people in the loop where human judgement matters.

Agents

AI agents

Digital team members that qualify leads, draft replies, triage support and prep reports, with human approval where it counts.

Explore AI agents ->
Automation

Workflow automation

Information moves itself: triggers, actions and hand-offs between the tools you already use, without the retyping.

Explore workflow automation ->
Pipeline

CRM & lead automation

Capture, qualify, route and follow up leads without relying on memory.

Explore lead automation ->
Web

AI websites & portals

Websites and portals with useful AI built into enquiries, support and client workflows.

Explore websites & portals ->
Reporting

Reporting & dashboards

Automated summaries and dashboards that show what changed and what needs action.

Explore reporting ->
Plus ongoing automation support, we stay in the loop after launch.
Find your opportunity

Where should automation start in your business?

Two quick tools. The readiness check finds your highest-value loop to close first; the calculator puts your own numbers on the time you are losing.

AI readiness check - preview0%
Multiple choice

How do new enquiries reach your team?

Pick the closest match.

Your business
Add lead numbersOptional, see the upside of faster follow-up
Assumes ~46 working weeks a year. These are your estimates, we will pressure-test them in a Map Session.
What it is costing you
Hours lost / week64 h
Hours lost / year2,944 h
Annual cost of that time$161,920
Annual automation opportunity$80,960 / yr~= 1,472 hours handed back each year, at 50% automated.
Suggested first Luup system

Workflow automation

Start by connecting your tools and removing manual copy-paste, the quickest and safest first win.

Workflow simulator

The same workflow, before and after Luup.

The point is not more AI theatre. It is fewer dropped hand-offs, less retyping, faster follow-up and a clearer operating view.

Workflow simulator

Before vs after Luup

01Enquiry captured instantly
02CRM updated with context
03Follow-up drafted for approval
04Daily summary rolls forward
How it works

Map, build, launch, improve.

Luup starts with the loop that is costing you most, then builds the smallest reliable system that closes it.

01Map the loop

We trace how work actually moves through your team, tools and hand-offs.

02Build the system

Agents, triggers, approvals and reporting are built around your current stack.

03Launch safely

We start with clear scopes, approval points, run logs and rollback paths.

04Improve the loop

The system gets tuned as real usage shows where the next useful win lives.

Trust

Practical AI, not hype theatre.

The system is only useful if your team trusts it. Luup designs for clear handover, visible logs, plain documentation and measurable operating gains.

Tool-agnostic recommendations
Human handover and escalation built in
Plain-English documentation
Privacy-aware workflows
Built around existing tools where possible
Focused on measurable time saved

Ready to close the loop?

Book a Luup Map Session, a working hour where we map your operation and find the first loop worth closing.